Effective Date: April 14, 2025

True Coffees is committed to protecting your privacy. This policy explains how we collect, use, and secure your information when you interact with our website and services.

1. Who We Are
True Coffees is a digital platform designed to connect coffee producers in Brazil with roasters, cafés, and businesses worldwide. Built on transparency, sustainability, and direct connection, we celebrate the journey from farm to cup.

2. Information We Collect
Personal Data: Name, email, company name, phone number, preferences, and any information you voluntarily provide.

Technical Data: IP address, browser type, usage behavior, and other analytics gathered via cookies or similar tools.

3. How We Use Your Data
We use your data to:

• Facilitate connections between growers and buyers.
• Manage logistics and service operations.
• Respond to inquiries and support requests.
• Send newsletters or updates (if opted-in).
• Improve our platform and user experience.

4. Sharing Your Information
Your information may be shared with trusted partners such as logistics providers or payment processors for service fulfillment. We do not sell your personal data.

5. Cookies & Analytics
We use cookies to enhance website functionality and collect usage data for improvement. You may disable cookies through your browser settings.

6. Your Rights
You can request to access, correct, or delete your personal information at any time. You may also opt out of marketing communications.

7. Security
We take reasonable technical and organizational precautions to prevent loss, misuse, or alteration of your personal data.

8. Changes to this Policy
This Privacy Policy may be updated periodically. We will notify users of any significant changes via the website.